← Writing

Voice · Alexa and Fire TV · Cashew.ai London

Visit Orlando

A local guide for Tripadvisor's first immersive Alexa experience in North America.

Visit Orlando on Fire TV

Most people think Orlando means theme parks. Visit Orlando wanted to show them the rest: the food, the neighbourhoods, the places people who live there actually go.

I wrote a guide who talks like someone who was born and raised there, and kept the traveller reviews in a separate voice so you always knew who was talking. Then each route, food, hotels and sightseeing, worked the same way, so you could hear more or move on whenever you wanted.

"I love theme parks, but as someone who was born and raised here, I know lots more reasons why you should come for a visit."

The opening line

"If you'd like to explore some more sightseeing spots, just tell me what you're in the mood for. Just say 'a feast for the senses', 'non-stop thrills' or 'great vibes'."

Picking a route

100k

Sessions across the US and Canada

3 min

Average session

4.3

Interactions per session

Award

2022 Mercury Award for Innovation, U.S. Travel Association

Role

Content and conversation design, every line of the script and the on-screen copy

All writing